Terms & Conditions

  1. 1. Acceptance of Terms

    By registering or using the E-Poultry Kenya platform (web or app), you agree to be bound by these Terms and Conditions. If you do not accept these terms, please do not use the service.

  2. 2. User Eligibility

    Users must be 18 years or older or authorized to act on behalf of a registered farm or agribusiness.

  3. 3. Data Collection and Use

    We collect farm-related and personal data to provide AI-driven insights, credit scoring, and farm management services. By using the platform, you consent to data collection, processing, and storage.

  4. 4. AI Credit Scoring & Digital Lending

    Users must be 18 years or older or authorized to act on behalf of a registered farm or agribusiness.

    1. Credit scores are generated using proprietary AI models based on activity, repayment history, and farm data.
    2. Approval of loans is at the sole discretion of E-Poultry.
    3. Repayments may be automated via the check-off system.
    4. Late payments may affect future access to financing.
  5. 5. Subscription Fees
    1. Basic services are free.
    2. Premium features require monthly or annual subscriptions.
    3. Pricing is subject to change with prior notification.
  6. 6. Marketplace Use
    1. E-Poultry provides a platform to connect buyers and sellers.
    2. We are not responsible for the quality or delivery of third-party products.
    3. Disputes should be resolved between the transacting parties.
  7. 7. Insurance Services
    1. Insurance coverage is provided by third-party insurers.
    2. E-Poultry facilitates but does not underwrite insurance.
    3. All claims are subject to the insurer's terms.
  8. 8. Service Availability

    We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. Downtime may occur for maintenance or technical reasons.

  9. 9. Termination

    Accounts may be suspended or terminated for policy violations, suspected fraud, or abuse of services.

  10. 10. Limitation of Liability

    E-Poultry shall not be liable for any indirect or consequential loss from the use of our services.

  11. 11. Governing Law

    These terms are governed by the laws of the Republic of Kenya. Disputes will be handled through arbitration or local courts as applicable.